Terms & Conditions

This Terms and Conditions document is an electronic record under the Information Technology Act, 2000 and applicable rules. This electronic record is generated by a computer system and does not require physical or digital signatures.

This document is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which requires publication of rules, regulations, privacy policy and terms of use for access or usage of the website https://justmuds.com.

Please go through these terms carefully. By using or subscribing to any of our services, you accept that you have read, understood and agreed to these Terms. If you do not agree with these Terms, you should not use or subscribe to our services.

1. Introduction

The website https://justmuds.com is operated by JustMuds. Use of this website is offered to you subject to acceptance of all terms, conditions and notices contained in these Terms, as may be posted on the website from time to time. JustMuds reserves the right, at its sole discretion, to refuse registration or service to any user without assigning any reason.

2. User Account, Password And Security

You are responsible for maintaining the confidentiality of your password and account and are fully responsible for all activities that occur under your account. You agree to immediately notify JustMuds of any unauthorized use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session.

3. Services Offered

JustMuds provides an internet-based service through this website that enables users to purchase earthen cookware, tableware, clay bottles, pots, decor and related handmade products. Product purchases may be made through the payment methods offered on the website. Sales and purchases may also be governed by cancellation, return, refund, shipping and product-specific policies shown on the website.

4. Privacy Policy

The user confirms that they have read and understood the Privacy Policy of JustMuds and agree to its terms and contents.

5. Limited User

You agree not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information, images or content obtained from this website without written permission from JustMuds. Limited reproduction may be permitted only when JustMuds is clearly stated as the source and prior written permission is obtained.

6. User Conduct And Rules

You agree to use the website and services only for lawful and proper purposes. You agree that you will not:

• Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others.
• Publish, upload or distribute any inappropriate, defamatory, obscene, infringing or unlawful material.
• Upload files that contain viruses, corrupted files or programs that may damage the website or another user's device.
• Conduct or forward surveys, contests, pyramid schemes or chain letters without authorization.
• Violate any code of conduct, guideline, applicable law or regulation.
• Use deep-linking, scraping, robots, spiders or automated tools to access, copy or monitor the website or content.
• Attempt to gain unauthorized access to any part of the website, server, computer system or network.
• Make negative, defamatory or misleading statements that may harm the reputation of JustMuds, its artisans, products or service marks.
• Use the website or content for any unlawful purpose or any activity prohibited by these Terms.

7. User Warranty And Representation

You warrant that any content you submit is owned by you or that you are authorized to use it, and that such content does not infringe the intellectual property, privacy or other rights of any third party.

8. Exactness Not Guaranteed

We make every effort to display product colors and images as accurately as possible. However, handmade clay products may have slight variations in shape, size, color, texture and finish. Such variations are natural to handcrafted products and the product received may not be identical to the product image shown on the website.

9. Intellectual Property Rights

Unless otherwise indicated, JustMuds owns or is authorized to use the intellectual property rights in the website, including text, images, graphics, icons, database, source code, trademarks, trade names, designs and content. You agree not to use, reproduce or distribute website content belonging to JustMuds without authorization.

You retain ownership of content you provide or upload when using the services, but you remain solely responsible for such content.

10. Links To Third-Party Sites

The website may contain links to other websites. These linked sites are not under the control of JustMuds, and JustMuds is not responsible for their content, policies, accuracy or practices. Users should verify information independently before relying on third-party websites.

11. Disclaimer Of Warranties And Limitation Of Liability

JustMuds endeavors to ensure that website information is correct, but does not warrant the quality, accuracy or completeness of any data, information, product or service. The service and all products delivered through it are provided "as is" and "as available" unless expressly stated otherwise.

JustMuds, its directors, employees, affiliates, suppliers, service providers or licensors shall not be liable for any direct, indirect, incidental, punitive, special or consequential damages arising from use of the website, inability to use the website, unauthorized access to user data, delays, non-availability, technical issues or any matter relating to the services or products.

12. Indemnification

You agree to indemnify, defend and hold harmless JustMuds from any losses, liabilities, claims, damages, costs and expenses arising out of your breach of these Terms or your misuse of the website or services.

13. User Comments, Feedback And Submissions

If you send ideas, suggestions, feedback, proposals or other materials to us, you agree that we may use, edit, copy, publish, distribute and translate such submissions without restriction. We are not obligated to maintain such comments in confidence, pay compensation or respond to them.

You agree that your comments will not violate the rights of any third party and will not contain unlawful, abusive, obscene, misleading or harmful material.

14. Pricing

Prices and availability are subject to change without notice. We reserve the right to modify or discontinue the service or any part of it at any time. If a product is listed at an incorrect price or with incorrect information due to an error, JustMuds may contact you for instructions or cancel the order and notify you.

15. Shipping And Delivery

Your shipping address and pin code may be verified before payment or dispatch. If your order is not serviceable by our delivery partners, we may request an alternate shipping address. For multiple products in one transaction, products are generally dispatched to the single shipping address provided, unless separate orders are placed.

16. Product Return

For defective or damaged products purchased from our website, please contact us with order details and clear photos as soon as possible after delivery. Our team will review the request and guide you regarding replacement, return or refund eligibility.

To initiate support, email justmuds5@gmail.com or WhatsApp +91 9152527369.

17. Termination

JustMuds may suspend or terminate your use of the website or services if we believe that you have breached, violated, abused or unethically manipulated these Terms or acted unlawfully. You remain liable to pay for any product or service ordered before termination.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Disputes arising in relation to these Terms shall be subject to the jurisdiction of courts in India, unless otherwise required by applicable law.

19. Severability

If any provision of these Terms is determined to be invalid or unenforceable, such invalidity shall apply only to that provision or part of that provision, and all other provisions shall continue in full force and effect.

20. Report Abuse

Users are solely responsible for material or content uploaded to the website. If you come across abuse or violation of these Terms, please report it to justmuds5@gmail.com.

21. Entire Agreement

These Terms and any policies or operating rules posted by us on this website constitute the entire agreement between you and JustMuds and govern your use of the Service, superseding any prior agreements or communications. Any ambiguities in interpretation shall not be construed against the drafting party.